You have the right to return any product you have purchased 14 days from receiving the order, provided that the product and its packaging is undamaged and unused.
If you wish to make a return, send us an email to firstname.lastname@example.org containing your name, address, email address, the order number and a specification of which items that the return relates to.
Unless arrangements are made with us, you cover the cost of the return.
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.